The Test Agent page allows you to quickly verify your telephony setup by whitelisting a phone number for testing purposes. This feature is designed to ensure that your agent configuration is working correctly before you go live.

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Features

Whitelist Your Number

Add your phone number to the whitelist to test connectivity and validate your agent’s performance.

Quick Setup

Minimal interaction is needed—just enter your phone number and submit.

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How It Works

1

Navigate to the Test Agent page

Access the dedicated test agent interface within your deploy segment.

2

Enter Your Phone Number

Input the number you’d like to test in the provided field.

3

Submit for Whitelisting

Once submitted, the system verifies your connection.

4

Test Your Agent

With your number whitelisted, perform test calls to ensure everything is configured correctly.

Use this feature to validate your telephony configuration before deploying into production.